FedHelp (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, tools, and services.
We are an independent educational and marketing organization. We are not affiliated with, endorsed by, or connected to the U.S. Government, the Thrift Savings Plan (TSP), the Office of Personnel Management (OPM), or any federal agency. Our services are designed to provide general educational resources. For personalized financial, tax, or legal advice, please consult with a licensed professional.
We may collect the following categories of information:
Personal Information You Provide
Name, email address, phone number, mailing address.
Information submitted through web forms, calculators, or consultation requests.
Usage Information
Pages visited, time spent, referral sources, and general browsing data.
Device information such as browser type, operating system, and IP address.
Cookies & Tracking Technologies
We use cookies and similar tools to improve site functionality, measure traffic, and personalize experiences.
We use the information we collect to:
Provide educational resources and retirement planning tools.
Respond to inquiries and connect you with licensed insurance or financial professionals.
Improve our website performance, tools, and user experience.
Comply with legal, regulatory, and advertising platform requirements.
We may share your information in the following ways:
With Licensed Professionals: If you request a consultation, we may share your contact information with licensed agents or advisors in your state.
With Service Providers: We may engage trusted third-party vendors for hosting, analytics, or communications.
For Legal Compliance: When required by law, regulation, or court order.
We do not sell your personal information to third parties.
You have the right to:
Opt out of marketing communications by following the unsubscribe instructions in our emails.
Disable cookies through your browser settings.
Request access, correction, or deletion of your personal data by contacting us.
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those websites.
FedHelp is not affiliated with OPM, TSP, or any federal government agency.
Educational content provided is for informational purposes only and should not be considered financial, tax, or legal advice.
Licensed professionals who may contact you operate under state insurance regulations and may recommend products such as annuities or life insurance.
Our services are not directed to children under the age of 18, and we do not knowingly collect information from minors.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy, please contact us at:
FedHelp
Address: 425 Austin Ave #2108, Waco, TX 76701
Phone: (877) 741-1254